If you’re looking to return or exchange your order, we’re here to help! If you have additional questions, please contact us.
What is your return policy?
We offer returns or exchanges for unopened/unused items within 30 days of receiving your order. You can return your product for store credit, exchange for a different product, or a refund to the original payment method.
Please contact us at firstname.lastname@example.org and we will be happy to assist you with the return process.
- Items must be returned within 30 days of receiving your order.
- Items must unopened/unused and in original packaging.
- Please include a copy of the original receipt and/or order number.
- The customer must pay for return shipping.
What about damaged or defective items?
If you received a damaged or defective item, please contact at email@example.com and we will either replace the item or refund to the original payment method. We may ask for a photo of the item or for the item to be returned to us (we will pay for shipping and will send you a pre-paid label).